Resident Services
Property managers know that providing top-notch resident services is essential for tenant satisfaction and retention. That's where resident services solutions come in - tech-enabled vendors can offer a range of on-demand services to enhance the resident experience. From housekeeping and pet care to handyman services and personal errands, these vendors provide an array of convenient services that make life easier for your residents. And with easy-to-use online platforms and mobile apps, residents can quickly schedule and manage their service requests with just a few taps on their smartphones. So whether you're looking to improve resident satisfaction, increase retention rates, or simply streamline your operations, resident services vendors like Spruce can be a valuable asset for your multifamily property.
Resident Weather Forecasting
Attract and retain residents by offering the laundry convenience they have come to expect through modern technology. CSC Serviceworks offers modern and reliable laundry equipment without capital or liability costs to you, while satisfying residents with the latest in digital payment and remote monitoring technology. Plus, management has never been easier with our up-to-the-minute, cloud-based reporting.
Envoy is a community-based electric car sharing service, providing electric vehicles as an exclusive amenity to apartments. Envoy electric vehicles are conveniently located on property with dedicated parking spaces and EV charging stations. Your residents can easily register, reserve, and unlock our electric vehicles with the Envoy mobile car sharing app. Envoy provides basic auto insurance for drivers of our electric car sharing vehicles as well as liability insurance for properties.
Our patented DNA World Pet Registry is easy to use and provides you and your residents the utmost security in pet waste management. Our goal is to increase responsible pet ownership through education, expand pet access and decrease the environmental impact of dog waste. The PooPrints Program offers your residents additional complimentary pet amenities when your property enrolls in the program, including the BioPet LifePlan and Travel Dog.
From housekeeping to chores to pet care, top property managers trust Spruce to keep their residents happy. Eliminate risk from un-vetted pros, lower your operational cost and increase renewal rates. Our crew members are professionals who do this for a living. They are background-checked, insured, top-rated by your neighbors, and trusted by community leasing teams.
Valet Living Connect provides your residents with a full suite of virtual offerings, events, and fitness classes each month through the Valet Living Home app. It’s all available to your residents with no new work for your onsite team. With Valet Living Connect, you get to offer your residents weekly trivia games with cash prizes, cooking classes taught by professionals, plant care, craft cocktails, DIY and so much more.
PrintWithMe is the #1 wireless printer amenity nationwide that multifamily apartment residents and staff are raving about. Offer your residents a valuable amenity, that saves them time and money. Printing at a PrintWithMe kiosk is as simple as sending one email. Our modern printers automatically order toner and paper as needed; so onsite staff can rest easy. Over 99.9% printer uptime, and outstanding customer support 7 days a week.
SipWithMe is the first concierge coffee amenity for multifamily, and apartment residents and staff are raving about it. Our high-quality coffee units allow for safe, no-touch ordering, while keeping your costs low. Residents can order coffee right from their phone, and you choose how many free cups residents receive each month. Phone support is available 7 days a week, and technician visits are available within just one business day.
Frequently asked questions
What are the key features of the best Resident Services solutions?
The best tech-enabled resident services solutions for multifamily properties should offer a wide range of convenient and valuable services, such as grocery delivery, pet care, cleaning, and maintenance services, all accessible through a single platform. These solutions should also provide residents with an easy-to-use app or website where they can book and manage services, track their requests, and communicate with service providers. Additionally, the platform should have robust integrations with property management software to ensure seamless data flow and simplify administrative tasks for property managers.
What should I consider when comparing Resident Services?
As a multifamily operator, you want to make sure you're getting the most out of your resident services vendors. When comparing solutions, it's important to consider the breadth of services offered, the technology platform's usability and customization options, as well as the vendor's reputation for providing excellent customer service and support. Don't forget to also think about the needs of your residents and how a particular vendor's services will enhance their overall living experience. By doing your research and weighing your options carefully, you can find a tech-enabled resident services solution that will help you stand out from the competition and keep your residents happy.
How do Resident Services make renting apartments easier and more rewarding?
With features such as on-demand cleaning and maintenance, grocery delivery, and pet care services, tech-enabled resident services solutions help residents save time and focus on the things they love. Additionally, they can enhance the overall resident experience by offering personalized and hassle-free services, increasing satisfaction and retention rates. By leveraging these solutions, multifamily property managers can differentiate themselves from competitors and attract and retain top-quality residents.